Question 1

Do you offer next day delivery?

Accepted Answer

Yes, we offer next business day delivery for a small additional fee.

Question 2

Are invoices included with the goods?

Accepted Answer

No, invoices are sent by email at the time of ordering.

Question 3

Can you deliver to an address other than the billing address?

Accepted Answer

Yes. After entering your billing address information, please uncheck the "My delivery address is the same as my billing address" option and then enter your delivery address information separately.

Question 4

Can I pay by credit card?

Accepted Answer

Yes. Click "Confirm Order," select "Pay with debit or credit card," enter your email address, proceed to checkout, choose to proceed as a guest, and enter your card details.

Question 5

Do you offer promotions or special offers?

Accepted Answer

Yes, from time to time we may send you emails with special offers, coupon codes, and more. Feel free to contact us by phone or online chat to see how we can help.

Question 6

Do you also deliver outside the Netherlands?

Accepted Answer

Yes, we currently ship to Germany and Belgium.

Question 7

How do I know which paper I need?

Accepted Answer

To determine the correct size, measure the width of the paper and the diameter of the roll, or you can take a picture of your printer and email it to us.

Frequently asked questions